Domain name portfolio management

How would your company cope if it lost control of its entire domain name portfolio or one mission-critical domain? Just five minutes downtime could have far-reaching legal, reputational and financial implications.

We provide registry and registrar domain name locks, SSL certificates, and Premium DNS to help brand owners protect mission-critical domain names against cyber-attacks and other online threats. We are also ISO 27001:2013 accredited, which underlines our commitment to information security at all levels.

Our state-of-the-art DNS-Dashboard® offers superior performance and its comprehensive layered security includes, two-factor authentication, IP access restrictions, registrar locking, frequent Penetration Testing and infrastructure security testing.

SSL certificates

Where your domain names are core to your corporate infrastructure and on-line presence, security is a key concern. SSL certificates can help increase customer confidence and ensure sensitive data sent and received over the Internet complies with Data Protection law as well as meeting financial security standards.

SSL certificates can be used not only to secure your public web interface,  boosting user confidence through the browser padlock and green bar, but also to secure your core internal infrastructure in a reliable and robust manner.

SSL Certificate management service – securing your peace of mind

While lots of web sites provide certificates, Com Laude offers you the peace of mind that comes from our taking care of the expiry dates and managing renewals on your behalf. We go beyond the mechanics of simply providing your certificate to working as a core part of your team and as trusted advisers.

For those with a range of SSL certificates with varying renewal dates and current providers we can develop a consolidation plan to manage your ongoing renewals and bring them into our management service at the right time.

We do not straight-jacket clients into our chosen branded provider and, while we have existing relationships to provide a range of certificates, we remain untied, unbiased and able to offer alternatives to ensure we can provide you with the certificate that suits your needs best.

SSL Certificates – securing your data across the Internet

There are a range of certificates in the market place with different pricing and confidence models; the core formats of certificates are:

  • Extended Validation (EV) certificates – organisational information verified and a green address bar in the browser. Protect your data and customer confidence with the most secure and trusted of SSL certificates. EV certificates will not only turn the address bar green and confirm the name of the organisation entitled to use the certificate. These certificates provide the highest level of consumer trust and confidence in supplying private information to your web site. The vetting process is rigorous and requires proven authority of those purchasing the certificate to act on behalf of the organisation. Our experts guide you through this process.
  • Organisation Validation (OV) certificates – organisational information verified and padlocked. These provide the same level of encryption as EV certificates, however they differ from EV certificates in that they provide for less consumer confidence. They still deliver the secure padlock and encrypt the data end to end, but as they undergo a more limited organisation and domain name check they do not offer the same green address bar for customer assurance.
  • Domain Validation (DV) certificates – padlocked browser. This most basic of signed certificates is popular for some applications due to it being relatively inexpensive.  A DV certificate provides the padlock and confirms the application has been made by someone with some degree of control over a domain, however no checking of the organisation has been performed so that minimal confidence is given to the end user.

Trust seals

To boost consumer confidence, SSL Certification Authorities typically provide a ‘trust seal’ program which, in addition to the padlocked address bar, can be displayed on your web site to provide your customer with the confidence and peace of mind they seek.

Vulnerability / malware scanning

The service provision that comes with the top of the range certificates goes beyond the simple provision of a signed certificate to scanning your publicly accessible systems for detectable vulnerabilities and malware, giving you the confidence that your brand is not being damaged through your servers’ security being breached.


Should the worst happen, your server is compromised and the secure certificate key obtained then all future transactional data is also at risk from an attacker. While self-signed SSL certificates could remain valid and open to abuse, a Certificate Authority signed certificate can be revoked and a new one issued to protect your customers and valuable data.

Premium DNS services

The DNS is one of the most critical components of an organisation’s IT infrastructure. Its management is vital if your business relies on the internet. If your DNS goes down, so does your website and email. This can cause your company significant financial and reputational harm. DNS outages can be caused by a number of internal or external vulnerabilities and threats, including Distributed Denial of Service (DDoS) attacks; data centre outages; configuration errors; botnets; domain name hijacking; cache poisoning; man-in-the-middle (MITM) attacks; and server failures. Therefore the robustness of the DNS infrastructure should be a priority for any business operating online.

The risk of DNS failure can be mitigated by a secure, resilient and reliable DNS infrastructure managed by a team of highly skilled DNS experts. Our Premium DNS service, powered by Neustar, is a fully managed, dependable solution, which guarantees 99.99% uptime. It is scalable and seamlessly supports rapid business growth. Your IT department can administer your DNS via an intuitive online DNS-Dashboard®, which provides the tools to keep your DNS up-to-date.

Risk of DNS-related security threats, such as DDoS attacks, and their associated incalculable costs are minimised. Our Premium DNS management service enables you to offload system responsibility and concentrate on your core business, saving you time and money.

Migration of your domains from Standard DNS to Com Laude’s Premium DNS is a straightforward, smooth process as it is centrally managed from Com Laude’s DNS-Dashboard®. For EPP enabled registries, nameservers are simply updated with a button click and for non-EPP enabled registries, nameservers are updated manually on a registry by registry basis. It is safe and seamless with no risk of DNS-related downtime and has no adverse user impact.

Registrar and registry locks

We encourage all of our clients to lock their domains at the registrar and registry level. Locking minimises the risk of your domain being hijacked. When added to the two-factor authentication we use, domain locking gives you peace of mind.

At Com Laude, we are able to implement locks on your behalf and as your portfolio expands, we will advise you on new risks and what you can do to reduce the chance of hijacking.

DDOS Mitigation service

In addition to the Premium DNS Service, Com Laude also offers clients Neustar’s Site Protect service. Site Protect is a best-of-breed service, presenting both “on demand” and “always on” service options to further protect your DNS.

The service is administered via a single DNS change which is seamless to the client and end-user for the always-on service. For the on-demand service, this change is made when awareness of a substantial increase in traffic is detected – by setting the Time to Live (TTL) to a low duration this enables a swift mitigation for critical sites. The traffic is re-routed away from the affected site through to the Secure Operations Centre (SOC) meaning the affected site functionality is unaffected by the attack within a few minutes of the DNS change, minimising the disruption.

The key components of the service of interest to IT professionals include:
• Up to 1.14 TB/sec of scraping capacity
• Multiple vendor hardware to surgically leverage the unique DDoS capabilities of each vendor
• 24×7 specialist SOC staff to fine tune mitigation of an attack
• Uncompromising SOC response time Service Level Agreements
Given the increasing prevalence of DDOS cyberattacks, identification and mitigation are key. A combination of Premium DNS and Site Protect services presents the most compelling solution so that DNS and related services experience the highest levels of uptime.

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