We have an unparalleled track record of success spanning nearly two decades. We treat your domains as mission critical assets, part IP and part IT. We profit when you have peace of mind that you are protected in the domain name system. The foundation of our promise to you is:
Expertise: Our teams feature business analysts, data specialists, lawyers, technologists, paralegals, policy and project managers who between them speak 20 languages. The average tenure of our Client Managers is 5 years. Nine of our team have been working in domain names or brand protection for more than 25 years. Four have run registries. Two are WIPO and Nominet Expert Panellists.
Experience: We are Thought Leaders who have helped to shape the domain name system. We participated in the process that led to the creation of ICANN, the Intellectual Property Constituency and the UDRP and we have attended every ICANN meeting. We influence industry developments and help to shape policy to the benefit of our clients. We incubated the Brand Registry Group, we chair Working Groups for ICANN and hold leadership positions in INTA and MARQUES.
Excellence in client service: Every client has a dedicated manager, who personally responds to client requests. A team dedicated to your portfolio supports every client manager. We provide 24/7 live-person support for urgent matters. We are there when you need us.
Transparency: Our billing and reporting is straightforward. No hidden extras; no exit fees; no nasty surprises. We don’t share your data with domainers. Your best interest is our priority.
Training: We invest in our people to serve you better. We retain specialists in Risk Reduction, Digital Security and IP Asset Management. We offer training and strategic guidance to our clients through workshops, whitepapers and annual reviews. We host events with industry leaders from the Board of ICANN to government and registry representatives.
Technology: We operate stable, proprietary platforms and use AI for unequalled domain intelligence with powerful search and reporting. We innovate to help you defend your brands online. We map all of our processes to enhance security. We are ISO 9001 and 27001 accredited for Quality Management & Information Security.
We offer a free assessment for you to see how our services can benefit you, get in touch.